Privacy Policy

WHAT IS CONSIDERED PERSONAL DATA?

Personal data is any information that can be used to find out your identity. This includes such information as your name, address, e-mail address or telephone number and any other personal data you may have provided to us.

WHAT INFORMATION DO WE KEEP AND FOR WHAT PURPOSE?
WEBSITE ACCESS

Cookies are used to measure the number of visits and save statistics (for example, on operating systems, browsers and visited pages) and to be able to follow how visitors navigate. The information makes it possible for us to develop and improve the website.The information collected is anonymous and contains no personal information such as name or email address. Information about visitors cannot be traced by Friskis & Svettis. If you want to turn off the use of cookies, do so in the settings for your browser.

What are cookies?

A cookie is a small data file with text that is saved in your browser. The cookie files are completely anonymous and contain no personal information. There are two types of cookies, permanent and temporary. Permanent cookies are stored as a file for a certain period of time until you, or the server sending them, delete them. Temporary so-called Session cookies are stored temporarily and disappear when you close your browser.

Analysis Tools

Google Analytics
We use Google Analytics on the site to evaluate visitor statistics and improve content, navigation and structure to give you the best possible user experience. Google Analytics uses cookies and information generated by them through your use of the website (including your IP address). This is forwarded to and stored by Google on servers in the United States. We store user data and event data (so-called Data Retention) in Google Analytics for 38 months, then it is automatically deleted.

Google may transfer the information to third parties if required by law or where a third party processes the information on Google's behalf. Google does not associate IP addresses with any other data that they hold. By visiting our site, you agree that Google will treat your personal information in this manner and for the purposes described above. If you want to turn off cookies, do so in the settings for your browser.

FINANCIAL TRANSACTIONS

Friskis&Svettis in Luxembourg are required to keep financial records showing any payments the contracting party made to us for ten years. This information is kept separate from your personal data. We will never use these details to contact you in regard to anything except your payments.

MEMBERSHIP

When we first enter into a relationship with you in view of an individual, we require you to let us have your name, address, telephone number, and email address. We keep this information in order to maintain our client relationship. You can optionally also provide other details if you wish to do so.

These details are only kept for the purposes of maintaining our client relationship and conducting our service at best. You are free to withdraw this information at any time by contacting us under friskissvettis.luxembourg@gmail.com or and we will immediately remove it from our database/file.

WORKOUT SESSIONS AND EVENTS

When you participate in one of our promotional sessions and acitvities or any other type of event we keep a record of your contact details

After the event we keep your data so that we can let you know of other events that you might be interested in.

SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate and or supervise our service, to provide a service on our behalf or to perform service related services to you.

Third parties who receive data as data processing contractors are also subject to data protection regulations and contractual confidentiality obligations.

We may be obliged to provide data to courts, public authorities, or other state bodies. Your data will otherwise not be made available to third parties. We never sell your data to third parties.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites. We have no influence on compliance with data protection laws by the operators of these sites.

WITHDRAWING CONSENT FOR THE STORAGE OF YOUR DATA

You can withdraw your consent for the storage of your personal data at any time. The data will then be deleted immediately provided that it is not prescribed by law or needed for billing or accounting purposes or as soon as these purposes are fulfilled.

If you have further questions on this privacy policy, data protection, would like to see what data we hold on you, or wish to have your data removed please contact : friskissvettis.luxembourg@gmail.com.

MAKING A COMPLAINT

We hope that you will never have a reason to complain about Friskis&Svettis, Luxembourg and data we store about you. If you do have concerns please contact Friskis&Svettis at friskissvettis.luxembourg@gmail.com so that we can work with you to put things right. You have the right to make a complaint to the supervisory authority here www.cnpd.public.lu/en